Safer Play
Responsible Gambling
Gambling is entertainment — it is not a way to make money. If it stops feeling like that, there are tools and organisations that can help. This page outlines what is available to UK players.
If you need help now
Call the National Gambling Helpline on 0808 8020 133 (free, available 24/7). Alternatively, visit GamCare for online chat support.
Tools available on UKGC-licensed sites
Deposit limits: Set a daily, weekly, or monthly cap on how much you deposit. Available on all UKGC-licensed sites — it takes effect immediately.
Reality checks: On-screen alerts at set intervals reminding you how long you've been playing. Useful for maintaining awareness of time spent.
Cooling-off periods: Temporarily suspend your account for 24 hours, a week, or longer. During this period you cannot deposit or play.
Self-exclusion: A more serious step — exclude yourself from a single operator for a minimum of six months. Cannot be reversed during the exclusion period.
GAMSTOP: UK-wide self-exclusion service. Registering with GAMSTOP blocks you from all UKGC-licensed online gambling sites simultaneously.
Account closure: You can close your account at any time. Operators are required to return remaining balances upon request.
Support organisations
GAMSTOP ↗Free national self-exclusion scheme covering all UKGC-licensed online operators.
GamCare ↗Free support, information, and counselling for people affected by gambling. National Helpline: 0808 8020 133.
GambleAware ↗Funds research and treatment. Their website includes self-assessment tools and a directory of local support services.
UK Gambling Commission ↗The regulator for all commercial gambling in Great Britain. Useful if you need to report a concern about a licensed operator.
